Returns & Exchanges
At Kokopelli, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing