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Returns & Exchanges

At Kokopelli, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

3

Ship It Back

Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

4

Receive Your Refund

After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing