Frequently Asked Questions
Everything you need to know about your Kokopelli style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags still attached. Exchanges are free, while returns for a refund incur a small shipping and handling fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit Notes' section for item-specific advice.
Are Kokopelli garments ethically produced?
Yes, we partner exclusively with fair-trade certified factories that prioritize sustainable practices and provide safe, equitable working conditions for all artisans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress in real-time.